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Asian Execs Pick Top 20 Most Innovative Companies 27 April 2008

Posted by Michael in China, India, Innovation, News, Opinion.
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In a 22 April post, BusinessWeek columnist Bruce Nussbaum lists 20 most innovative companies as selected in a poll of Asian executives. An interesting, divergent list and series of comments, especially about why no Chinese companies made it.

China’s Own Auto Brands Moving Up in Satisfaction 27 April 2008

Posted by Michael in Automotive, Branding, China, News.
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Market research shows that China’s self-developed automobile brands are gaining wider recognition due to their competitive prices and improved products and services. The first batch of Tianjin FAW vehicles -2,500 of its Vita and Xiali-N3 models - were exported through Tianjin Port to Mexico in December 2007. Ratings by domestic and international institutions show that Tianjin FAW is one of the shining stars among domestically designed and produced brands. According to a sales satisfaction index (SSI) released by the Asia-Pacific branch of J. D. Power, an authoritative US researcher, Tianjin FAW was rated No 1 last September among China’s self-developed automobile brands. Beijing Benz-DaimlerChrysler ranked first among all automakers in China with a score of 829 points on a scale of 1,000. With 813 points, Tianjin FAW shared the same score as joint ventures Shanghai Volkswagen and Shanghai GM. The J. P. Power SSI survey covered 40 brands, both homegrown and joint venture, produced in China. A 2007 passenger car customer satisfaction survey by the China Association for Quality also ranked Tianjin FAW at the top - for its Vita model, rated No 1 in its category of compact cars. In the past two years, sales of self-developed cars have seen rapid growth in the domestic market due to their price advantages and improvements in product quality. The intense competition in China has actually helped domestic brands sharpen their competitive edge in the international market. Tianjin FAW has closely tracked the latest global trends to further develop its manufacturing processes and products, improve quality controls, and enhance sales and service to meet international standards. Product quality is something that Tianjin FAW is keen to show domestic and overseas customers.

[From China Daily]

China Construction Bank Named Most Innovative 21 April 2008

Posted by Michael in China, Innovation, News.
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BEA Systems, Inc. , a world leader in enterprise infrastructure software, today announced the winners of the company’s international Most Innovative Customer awards, choosing three winners out of more than 50 nominees from across five continents.

In the Americas region, the winner was Embarq Corporation , a provider of a complete suite of integrated communications services including voice, data, high-speed Internet and wireless in 18 states and a member of the S&P 500. In the region covering Africa, Europe and the Middle East, the winner was Screwfix, one of the largest retailers of home-improvement products in the United Kingdom. The winner in the Asia Pacific region was China Construction Bank, a major commercial bank headquartered in China with offices in Frankfurt, Hong Kong, Johannesburg, London, New York, Singapore, Seoul and Tokyo.

China Construction Bank was named the “most profitable bank in Asia” by Asiaweek magazine in 2006. Much of its success can be traced to the state-of-the-art financial infrastructure it has built on a BEA foundation. The bank is frequently cited as operating one of the most innovative banking systems in the industry. BEA technology also provided the underpinning for one of the largest business integration projects anywhere in the world, spanning hundreds of applications and supporting 13,629 branch offices.

[From CNN Money]

Eye In The Sky Brands East Asia Dirty 18 April 2008

Posted by Michael in China, News.
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According to measurements taken with a satellite instrument, vast quantities of industrial aerosols and smoke from biomass burning in East Asia and Russia are traveling from one side of the globe to another. Explosive economic growth in Asia has profound implications for the atmosphere worldwide.

In a new NASA study, researchers taking advantage of improvements in satellite sensor capabilities offer the first measurement-based estimate of the amount of pollution from East Asian forest fires, urban exhaust, and industrial production that makes its way to western North America.

China, the world’s most populated country, has experienced rapid industrial growth, massive human migrations to urban areas, and considerable expansion in automobile use over the last two decades. As a result, the country has doubled its emissions of man-made pollutants to become the world’s largest emitter of tiny particles called pollution aerosols that are transported across the Pacific Ocean by rapid airstreams emanating from East Asia.

Hongbin Yu, an associate research scientist of the University of Maryland Baltimore County working at NASA’s Goddard Space Flight Center in Greenbelt, Md., grew up in China and taught there as a university professor, where he witnessed first-hand and studied how pollution from nearby power plants in China affected the local environment.

Early this decade, scientists began using emerging high-accuracy satellite data to answer key questions about the role tiny particles play in the atmosphere, and eventually expanded their research to include continent-to-continent pollution transport. So Yu teamed with other researchers to take advantage of the innovations in satellite technology and has now made the first-ever satellite-based estimate of pollution aerosols transported from East Asia to North America.

[From TerraDaily]

Get A Hip Replaced And See The Taj! 18 April 2008

Posted by Michael in India, Innovation, Observation, Services.
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In another angle on Asia as a lower-cost medical destination for Westerners, India is capitalizing on its plethora of tourist sights like the Taj Mahal and Rajistan to offer an innovative combination of medical services and tourism.

“India is a perfect destination for medical tourism that combines health treatment with visits to some of the most alluring and awe-inspiring places of the world. A growing number of foreign tourists are flocking in large numbers because of the superlative medical care, equipment and facilities that are in India.

India excels in providing quality and cheap health care services to overseas tourists. The field has such lucrative potential that it can become a $2.3 billion business by 2012, states a study by Confederation of Indian Industry (CII). In 2004, some 150,000 foreigners visited India for treatment, and the numbers have been rising by 15 per cent each year. India is in the process of becoming the “Global Health Destination” owing to the following advantages:

- The cost of medical services in India is almost 30% lower to that in Western countries and the cheapest in South-east Asia.
- Language is a major comfort factor that invites so many foreign tourists to visit India for medical and health tourism. India has a large populace of good English speaking doctors, guides and medical staff. This makes it easier for foreigners to relate well to Indian doctors.
- Indian hospitals excel in cardiology and cardiothoracic surgery, joint replacements, transplants, cosmetic treatments, dental care, orthopaedic surgery and more.”

[From TravelVideo.tv]

AirAsia Good Airline But Innovative? Maybe Not. 18 April 2008

Posted by Michael in Innovation, Observation.
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In response to Fast Company’s recent ranking of Innovative Companies, some comments have focused on an Asian company on the list, AirAsia. A good Airline, to be sure, but not developing and commercialising new concepts, services or products. Being a really good competitive business doesn’t mean you are innovative. Some have made the assertion that Asian executives and entrepreneurs are ‘guilty by non-association’ with innovation, and that Westerners with new ideas still have an advantage when it comes to getting heard by financiers and others who are in a position to advance innovation. I would disagree to a large extent, and say that proven experience in innovation usually gets attention in Asia, no matter your country-of-origin. In broad strokes there are more evident examples of innovation coming into the region than going out (perhaps ex Japan, Taiwan and Korea). However in many industries we see an acceleration of entrepreneurial energy, but it’s first-generation in many cases, and the people who are in positions to fund and share the risk in “native” innovation should keep that in mind.

Asian brand buyers learning from their purchases 17 April 2008

Posted by Michael in Automotive, China, Culture, India, Insight, News, Strategy.
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Ford Motor Co.’s Jaguar and Land Rover brands might seem ripe candidates for a radical overhaul and a swift swing of the ax. Instead, India’s Tata Motors Ltd., which has bought the brands for US$2 billion, likely will take a different approach: Do next to nothing.

Rather than seeking to wring profits out of two luxury automotive brands that frequently have lost money, Tata is looking to learn from them to help launch its own global expansion in autos, using the brands’ own management team and a full roster of employees.

Tata sees benefits from their knowledge, their technology and their sales networks. Although the brands have been plagued by high manufacturing costs and other difficulties, Tata doesn’t seem concerned about short-term losses.

Eventually, it may bring Jaguars and Land Rovers to India and sell its own cars overseas, which the company hopes will translate into profits over the longer term. An acquisition is less expensive than creating a global brand from scratch. This approach is common for Indian companies that, for the first time, are seeking to translate fast growth at home into an international presence. It is coming to define mergers and acquisitions, Indian-style.

India’s Essar Global Ltd. last year paid more than $1.7 billion to acquire Canada’s Algoma Steel Inc. and kept its management and its suppliers. Far from laying off employees and sending their jobs to India, Essar gave them a raise. Meanwhile, it sent a few directors to Canada to learn from the company.

Technology and outsourcing company Infosys Technologies Ltd. has $2 billion set aside for acquisitions, but will buy only when it is welcomed by, and can work with, the current management of targets.

Bharat Forge Ltd., one of India’s largest auto-parts makers, has made many small acquisitions in the U.S. and Europe and done little to shake them up.

“Indian companies and culture show a tendency not to come in and turn things upside down,” said Gene Donnelly, global managing partner for advisory and tax at PricewaterhouseCoopers in New York, who has helped advise many India companies on how to deal with mergers and acquisitions. “A Western acquirer goes in and says, ‘I need to take costs out.’”

Tech giant Wipro Technologies, which has spent more than $1 billion on overseas acquisitions in the past few years, looks in part to its new takeover targets to teach it things, like how to understand local culture, the buying habits of customers, or the expectations employees will have about vacation.

In many cases, managers later are given a larger part of the Wipro Ltd. unit to run. For example, Tim Matlack, who headed the energy and utilities consultancy business of American Management Systems Inc., which Wipro bought in 2001, now heads up Wipro Technologies’ global consulting business.

“From our point of view, it’s important; culturally, strategically, sometimes even technologically and of course, financially to get the team to continue to run that business,” said Lakshminarayana, chief strategy and M&A officer for Wipro Technologies (who goes by one name).

No company has played a greater role in crafting that approach to acquisitions than Tata Group, India’s flagship industrial conglomerate and most active international acquirer. “We have sought to keep management in place after we acquire a company,” Ratan Tata, chairman of Tata Motors as well as Tata Sons Ltd., the holding company for the conglomerate, said in a recent interview. “We pride ourselves on our ability to motivate management’s plans.”

One of the first major international acquisitions by an Indian company was Tata Tea Ltd.’s takeover of one of the U.K.’s biggest tea brands, Tetley Tea, in 2000.

To this day, no Tetley directors or senior management have been asked to leave. Tata, instead, has sent its managers to work for Tetley and learn about tea buying and branding and exporting to new markets. Tata Tea, for its part has invested more money in Tetley and helped it expand through its own acquisitions.

“Experts say you have to slash, burn, cut and we have not. People might say that is foolish,” says R. K. Krishna Kumar, vice chairman of Tata Tea. “Sometimes acquisitions should have an equivalent impact on the acquiring company.”

He says Tata Tea has applied what it learned from Tetley about making quality consistent for all its tea brands. It has also taken the Tetley brand to new markets, like neighboring Pakistan and Bangladesh.

Another Tata company, Tata Steel Ltd., bought the Anglo-Dutch steel company Corus Group PLC last year for around $12 billion, leaving its management team intact and retaining its employees. From the Corus deal, Tata Steel plans to learn about making higher-quality steel for the booming automotive industry in India.

[From the WSJ]

And you could add the brands that China is acquiring (or trying to acquire) in many parts of the world. As Asian countries look to expand their brands around the world, they are seeing one first-step strategy is to buy international brands and learn from them. Once they have some experience under their collective belts in terms of cultural differences, resourcing, management and focus, they’ll be in a far better position to export home-grown brands.

Asia Benefits From ‘Brain-Gain’ 17 April 2008

Posted by Michael in Culture, Innovation, Insight, Observation.
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Science and technology is booming in Asia, and acting as a magnet for Asian scientists wishing to return home after training in the West—especially to China—attracted to full- or part-time positions in both academia and industry.

Promoting the eastward migration is a strong government push—particularly in China, Singapore, Korea, and Japan—to become global players in science and technology, and massive investment from the pharmaceutical industry. The result is a heady mix of new R&D opportunities.

Yet the “returnees” are only one side of the story. Also finding new opportunities are Western scientists wishing to work in Asia—including academics taking up professorships at Chinese universities. At the same time, scientific institutions in the West are keen to seize the new opportunities for research collaboration in Asia.

All of this means that Asia is now enjoying a significant brain-gain.

[From Science Careers]

Taiwan Wants To Build Their Own Brands 15 April 2008

Posted by Michael in Branding, Innovation, Observation, Opinion, Products, Services, Taiwan.
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Huang Der-Ray, director general of the Hsinchu Science Park Administration, said companies in the park had steadily increased spending on research and development from 4 percent of total revenue in previous years to 7 percent in the past three years.

Companies have also begun to focus on innovation and building their own brands. Mediatek, a chip design company that initially focused on optical storage drivers’ chips, has ventured into other areas, including designing chips for wireless communications and high-definition digital televisions. The company is one of the most profitable in the science park and is considered a pioneer in its designs.

Several companies in the science park have focused on research into new technologies, including solar energy. Just in the past two years, more than 15 companies in Hsinchu have invested in solar research, Huang said. One, Gintech Energy, has been successful in designing solar panels, which it sells to power companies around the world.

More companies are also moving toward design instead of just manufacturing. A decade ago, only about 20 or 30 companies in the Hsinchu Science Park were chip design companies, with most being contract manufacturers. Now, there are 80 companies whose focus is IC design, Huang said.

“This is Taiwan’s Silicon Valley,” Huang said. “This park is not just a manufacturing base. It wants to design new products. We are now going toward this direction, creating Taiwan’s own brands.”

Analysts said one of the biggest challenges Taiwan companies faced in developing a global brand is overcoming the label-consciousness of consumers here, who prefer internationally recognized brands rather than domestically designed products. Other than Acer and ASUS, which are laptop brands of Taiwan, few homegrown Taiwan high-tech products are known around the world, unlike in South Korea.

[From the IHT]

Global Cities Advice For India 15 April 2008

Posted by Michael in Branding, India, News.
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“The mayor of London, Ken Livingstone was in Mumbai recently, along with a delegation to discuss how global cities are built. The discourse called ‘London and India: Partners in Globalisation, discussed what the two countries could learn from each other in their emergence as powerful cities in the 21st century, and more so what India could learn from London as the most rapidly expanding European city. Interestingly, it was seen that infrastructure, an efficient transport system, social and economic development, and city planning were highest on the list when it came to maintaining a city’s position as a world class city. These factors contributed to enhancing the overall image of the destination. This also becomes the base on which cities are built and then subsequently branded. Demographics also play a significant role in the emergence of powerful cities, as it has been seen throughout history that all great cities developed around the sea.”

Although all of these insights seem completely reasonable, the last one, “around the sea”, strikes me as firmly outdated…

[From Express TravelWorld]