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Asian Execs Pick Top 20 Most Innovative Companies 27 April 2008

Posted by Michael in China, India, Innovation, News, Opinion.
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In a 22 April post, BusinessWeek columnist Bruce Nussbaum lists 20 most innovative companies as selected in a poll of Asian executives. An interesting, divergent list and series of comments, especially about why no Chinese companies made it.

China’s Own Auto Brands Moving Up in Satisfaction 27 April 2008

Posted by Michael in Automotive, Branding, China, News.
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Market research shows that China’s self-developed automobile brands are gaining wider recognition due to their competitive prices and improved products and services. The first batch of Tianjin FAW vehicles -2,500 of its Vita and Xiali-N3 models - were exported through Tianjin Port to Mexico in December 2007. Ratings by domestic and international institutions show that Tianjin FAW is one of the shining stars among domestically designed and produced brands. According to a sales satisfaction index (SSI) released by the Asia-Pacific branch of J. D. Power, an authoritative US researcher, Tianjin FAW was rated No 1 last September among China’s self-developed automobile brands. Beijing Benz-DaimlerChrysler ranked first among all automakers in China with a score of 829 points on a scale of 1,000. With 813 points, Tianjin FAW shared the same score as joint ventures Shanghai Volkswagen and Shanghai GM. The J. P. Power SSI survey covered 40 brands, both homegrown and joint venture, produced in China. A 2007 passenger car customer satisfaction survey by the China Association for Quality also ranked Tianjin FAW at the top - for its Vita model, rated No 1 in its category of compact cars. In the past two years, sales of self-developed cars have seen rapid growth in the domestic market due to their price advantages and improvements in product quality. The intense competition in China has actually helped domestic brands sharpen their competitive edge in the international market. Tianjin FAW has closely tracked the latest global trends to further develop its manufacturing processes and products, improve quality controls, and enhance sales and service to meet international standards. Product quality is something that Tianjin FAW is keen to show domestic and overseas customers.

[From China Daily]

China Construction Bank Named Most Innovative 21 April 2008

Posted by Michael in China, Innovation, News.
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BEA Systems, Inc. , a world leader in enterprise infrastructure software, today announced the winners of the company’s international Most Innovative Customer awards, choosing three winners out of more than 50 nominees from across five continents.

In the Americas region, the winner was Embarq Corporation , a provider of a complete suite of integrated communications services including voice, data, high-speed Internet and wireless in 18 states and a member of the S&P 500. In the region covering Africa, Europe and the Middle East, the winner was Screwfix, one of the largest retailers of home-improvement products in the United Kingdom. The winner in the Asia Pacific region was China Construction Bank, a major commercial bank headquartered in China with offices in Frankfurt, Hong Kong, Johannesburg, London, New York, Singapore, Seoul and Tokyo.

China Construction Bank was named the “most profitable bank in Asia” by Asiaweek magazine in 2006. Much of its success can be traced to the state-of-the-art financial infrastructure it has built on a BEA foundation. The bank is frequently cited as operating one of the most innovative banking systems in the industry. BEA technology also provided the underpinning for one of the largest business integration projects anywhere in the world, spanning hundreds of applications and supporting 13,629 branch offices.

[From CNN Money]

Eye In The Sky Brands East Asia Dirty 18 April 2008

Posted by Michael in China, News.
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According to measurements taken with a satellite instrument, vast quantities of industrial aerosols and smoke from biomass burning in East Asia and Russia are traveling from one side of the globe to another. Explosive economic growth in Asia has profound implications for the atmosphere worldwide.

In a new NASA study, researchers taking advantage of improvements in satellite sensor capabilities offer the first measurement-based estimate of the amount of pollution from East Asian forest fires, urban exhaust, and industrial production that makes its way to western North America.

China, the world’s most populated country, has experienced rapid industrial growth, massive human migrations to urban areas, and considerable expansion in automobile use over the last two decades. As a result, the country has doubled its emissions of man-made pollutants to become the world’s largest emitter of tiny particles called pollution aerosols that are transported across the Pacific Ocean by rapid airstreams emanating from East Asia.

Hongbin Yu, an associate research scientist of the University of Maryland Baltimore County working at NASA’s Goddard Space Flight Center in Greenbelt, Md., grew up in China and taught there as a university professor, where he witnessed first-hand and studied how pollution from nearby power plants in China affected the local environment.

Early this decade, scientists began using emerging high-accuracy satellite data to answer key questions about the role tiny particles play in the atmosphere, and eventually expanded their research to include continent-to-continent pollution transport. So Yu teamed with other researchers to take advantage of the innovations in satellite technology and has now made the first-ever satellite-based estimate of pollution aerosols transported from East Asia to North America.

[From TerraDaily]

Asian brand buyers learning from their purchases 17 April 2008

Posted by Michael in Automotive, China, Culture, India, Insight, News, Strategy.
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Ford Motor Co.’s Jaguar and Land Rover brands might seem ripe candidates for a radical overhaul and a swift swing of the ax. Instead, India’s Tata Motors Ltd., which has bought the brands for US$2 billion, likely will take a different approach: Do next to nothing.

Rather than seeking to wring profits out of two luxury automotive brands that frequently have lost money, Tata is looking to learn from them to help launch its own global expansion in autos, using the brands’ own management team and a full roster of employees.

Tata sees benefits from their knowledge, their technology and their sales networks. Although the brands have been plagued by high manufacturing costs and other difficulties, Tata doesn’t seem concerned about short-term losses.

Eventually, it may bring Jaguars and Land Rovers to India and sell its own cars overseas, which the company hopes will translate into profits over the longer term. An acquisition is less expensive than creating a global brand from scratch. This approach is common for Indian companies that, for the first time, are seeking to translate fast growth at home into an international presence. It is coming to define mergers and acquisitions, Indian-style.

India’s Essar Global Ltd. last year paid more than $1.7 billion to acquire Canada’s Algoma Steel Inc. and kept its management and its suppliers. Far from laying off employees and sending their jobs to India, Essar gave them a raise. Meanwhile, it sent a few directors to Canada to learn from the company.

Technology and outsourcing company Infosys Technologies Ltd. has $2 billion set aside for acquisitions, but will buy only when it is welcomed by, and can work with, the current management of targets.

Bharat Forge Ltd., one of India’s largest auto-parts makers, has made many small acquisitions in the U.S. and Europe and done little to shake them up.

“Indian companies and culture show a tendency not to come in and turn things upside down,” said Gene Donnelly, global managing partner for advisory and tax at PricewaterhouseCoopers in New York, who has helped advise many India companies on how to deal with mergers and acquisitions. “A Western acquirer goes in and says, ‘I need to take costs out.’”

Tech giant Wipro Technologies, which has spent more than $1 billion on overseas acquisitions in the past few years, looks in part to its new takeover targets to teach it things, like how to understand local culture, the buying habits of customers, or the expectations employees will have about vacation.

In many cases, managers later are given a larger part of the Wipro Ltd. unit to run. For example, Tim Matlack, who headed the energy and utilities consultancy business of American Management Systems Inc., which Wipro bought in 2001, now heads up Wipro Technologies’ global consulting business.

“From our point of view, it’s important; culturally, strategically, sometimes even technologically and of course, financially to get the team to continue to run that business,” said Lakshminarayana, chief strategy and M&A officer for Wipro Technologies (who goes by one name).

No company has played a greater role in crafting that approach to acquisitions than Tata Group, India’s flagship industrial conglomerate and most active international acquirer. “We have sought to keep management in place after we acquire a company,” Ratan Tata, chairman of Tata Motors as well as Tata Sons Ltd., the holding company for the conglomerate, said in a recent interview. “We pride ourselves on our ability to motivate management’s plans.”

One of the first major international acquisitions by an Indian company was Tata Tea Ltd.’s takeover of one of the U.K.’s biggest tea brands, Tetley Tea, in 2000.

To this day, no Tetley directors or senior management have been asked to leave. Tata, instead, has sent its managers to work for Tetley and learn about tea buying and branding and exporting to new markets. Tata Tea, for its part has invested more money in Tetley and helped it expand through its own acquisitions.

“Experts say you have to slash, burn, cut and we have not. People might say that is foolish,” says R. K. Krishna Kumar, vice chairman of Tata Tea. “Sometimes acquisitions should have an equivalent impact on the acquiring company.”

He says Tata Tea has applied what it learned from Tetley about making quality consistent for all its tea brands. It has also taken the Tetley brand to new markets, like neighboring Pakistan and Bangladesh.

Another Tata company, Tata Steel Ltd., bought the Anglo-Dutch steel company Corus Group PLC last year for around $12 billion, leaving its management team intact and retaining its employees. From the Corus deal, Tata Steel plans to learn about making higher-quality steel for the booming automotive industry in India.

[From the WSJ]

And you could add the brands that China is acquiring (or trying to acquire) in many parts of the world. As Asian countries look to expand their brands around the world, they are seeing one first-step strategy is to buy international brands and learn from them. Once they have some experience under their collective belts in terms of cultural differences, resourcing, management and focus, they’ll be in a far better position to export home-grown brands.

China about to get web innovative 20 March 2008

Posted by Michael in China, Innovation, Observation.
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Companies like eBay and Google know that Chinese tech firms are forces to be reckoned with. Both Web giants have tried to push into the Middle Kingdom’s tech industry only to be shoved back by local competitors who were faster to market and better tuned to the tastes of the local audience.

But in each of those cases, the American companies could console themselves that imitation is the best form of flattery. The search engine Baidu may hold 60% of China’s search market, compared with Google’s 26%, according to Chinese Web research firm Analysys, but its site design and search algorithm largely mimic Google’s.

Alibaba’s Taobao.com has maintained dominance over eBay in China, but only by virtue of a few new features aimed at the local audience, like allowing real time bartering on prices–not by coming up with a smart new business model. So far, tech startups have outdone their U.S. counterparts in China through careful mimicry and adaptation–not innovation.

Author Rebecca Fannin, who has been covering China since 1992 and is the international editor of the Hong Kong weekly Asian Venture Capital Journal, says that’s about to change. In her new book Silicon Dragon: How China is Winning the Tech Race, she argues that businesses like Baidu and Alibaba foreshadow another generation of Chinese startups–those with their own highly competitive and homegrown ideas.

Taking a break from her book tour of Asia, Fannin spoke with Forbes.com from Hong Kong about the newest crop of entrepreneurs in China, why they’re poised to outthink and outspend Silicon Valley, and how they deal with local problems like corruption, censorship and piracy.

[Read the Forbes.com interview]

“Brand China” moving up the quality ladder 20 March 2008

Posted by Michael in Branding, China, Observation, Products, Strategy.
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For nearly two decades China has been the world’s low-cost factory. Although this remains a strong component of the world’s economic dynamic, China is beginning to see that fray at the edges. Energy prices, increasing wages and protectionist posturing from trading partners is putting pressure on certain industries. Especially vulnerable among these are many light industry areas which are seeing new direct investment and existing production moving to even lower-cost markets like Vietnam. This trend will increasingly spread across the production spectrum forcing Chinese manufacturers to move up the quality ladder rather than being a pure quantity/cost play. When they move in this direction it will be an even more tempting opportunity to properly develop and export Chinese brands. More from Xinhua.

Nokia innovates culture with Feng Shui app 14 March 2008

Posted by Michael in China, Culture, News, Products, Services, Telecom.
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Gang Lu points out that Nokia has done a great job innovating a new software set especially for China and Hong Kong. The app helps predict and recommend your feng shui “situation.” Says Lu, “For the unfamiliar, feng shui is the ancient Chinese art of arranging objects and space in an environment in order to achieve balance, harmony and good energy. The software is designed for the Hong Kong market, which is one of the areas where the adherents to feng shui principles are the strongest.” A good example of localizing to make better, more engaging connections.

feng-shui-nokia-thumb1.png

[From PSFK]

Questions about Asian innovation 10 March 2008

Posted by Michael in China, Culture, India, Innovation, Observation.
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I asked a social community the other day which company in Asia (outside Japan and Korea) was most innovative? It was interesting that most of the responses were about Indian companies posted by Indian professionals. Although the professional community is strongly global, it got me thinking that there are forces at work. Language: Chinese professionals are likely not participating in the online innovation conversation as much as English-focused countries, for example. Culture: Is there a strong or weaker ‘culture of ambition’ in varying parts of Asia? Dialogue: is there a dynamic that compels certain types of people or professions to be more inclined to express themselves in a conversation?